|
Release Notes - 22nd March 2010
A major release for improved admin management of forum posts and store reviews. As always if you have any questions please don't hesitate to contact us.
Improved admin management of forums and shop item reviews
We've made some major changes to the way that forum posts, document feedback and store item reviews are managed in the Web Office in order to give administrators powerful control over what can be posted. This allows you to facilitate visitor interaction without the worry of malicious or abusive comments.
Up until now, all forum posts (other than those considered to be spam) appeared on your site immediately, and were only removed if another visitor flagged them as abusive (at which point an administrator had to intervene, in order either to reinstate the comment, or to delete it).
We have now added fine-grained controls which allow you to specify exactly which comments should be automatically published and which need an administrator's approval.
Moderation queue
Each group now has a moderation queue on the "Forums" tab, showing all the forum posts which need the attention of an administrator and, analogously, a similar queue appears on the "Reviews" tab for shop items. Here, you can choose to Approve, Edit or Delete the comment in question.
Forums or store sections which have items in the moderation queue awaiting attention will be highlighted in the Group Tree with a red exclamation mark  .
Security settings
In common with the rest of Insight, the comment security settings operate on a powerful inheritance model, so that you can set site-wide defaults, which you can then override as necessary for specific forums, shop sections or shop items.
You'll find a task on the bottom of each "Forums" or "Reviews" tab, allowing you to change security settings for both the reading and writing of comments. Here you can choose either to let this forum, document, section or item inherits its comment settings, or to override them.
If you want to override settings, you have a choice of three "presets" to define who can read or write:
- Anyone
- Only site members
- Only members of the current group
If you wish, you can set up even more detailed rules on how comments should be treated, by choosing the "Use custom rules" option. Here you can combine any number of rules on whose comments should be automatically accepted or rejected - based on their group membership, whether they have purchased the store item in question and based on the contents of the comment itself.
The site-wide defaults are set in the "Settings" area by choosing the "Comment Security" page from under "General", and the store-wide defaults are set on the "Comment Security" page under "E-Commerce".
Document feedback
For documents that have the "Allow Feedback" option selected, any feedback to these documents was previously posted into a topic in an automatically created forum.
We have now added a tab in document editor where these feedback comments will now be listed, along with the comment security settings for the document.
Let us know what you think!
We'd love to hear your comments - good or bad - on our latest release, so leave a comment below and let us know what you think!
Other enhancements and bug fixes
- As promised, following our recent release to improve Summer Time / Daylight Savings support, we have re-organized the dropdown list for selecting your timezone on the Technical page in the Settings area, to make it easier to find your timezone.
- Fixed an issue with the country phone code being set incorrectly when importing from a csv file.
Looking ahead....
In the months ahead, we have some exciting new features coming, which are already nearing completion. Watch this space for details of:
- Administrator notifications - Allowing you to configure email notifications and assignable jobs for a whole range of actions occurring on your site, such as applications to join, form responses, photos needing approval, payment group registrations and edits.
- Redesigned Schedules interface - We know that for many of you, Insight's schedule-building functionality is central, but it's one of the oldest parts of the system. We're blowing off the dust and creating an interface fit for the web today, with drag-and-drop and many of the features you've been asking for.
|
|
| Release Notes - 13th May 2010 | | Big new features in the Insight platform - including an overhaul of schedules, customizable notifications for administrators, a media player component and copying of payment groups.
More ...
| | Endis Insight Support |
|
| Final Notice on IP Address Change | | As you know, we have been notifying all clients that the IP address for your all sites must be adjusted. We simply wanted to let you know that our sites will be full dependent upon the new IP address as of 11:59PM December 23nd, 2009.
More ...
| |
|
| Release Notes - 2nd/4th September 2009 | | The latest round of updates to the Insight platform including: enhanced 'page title' and 'meta tag' configuration and the ability to save credit cards in the store checkout for future use.
More ...
| |
|
| June 18th, 2009 System Update | | Yesterday at approximately 2:00 pm CST all sites across the Insight network experienced slow delivery service. In some cases there was no service at all. The problem was centered around a malfunction in a firewall that is provided to us but not administra
More ...
| |
|
| Release Notes - 20th April 2009 | | The latest round of updates to the Insight platform including:improvements to the payment group registration interface, search a specific group and order articles by most viewed options.
More ...
| |
|
| January 6, 2009 Patch Release | | As part of our continued commitment to improving your experience of the Insight platform our patch release of 6th January 2009 included performance improvements for both forums and media lists, plus some preliminary work to enable us to support multiple w
More ...
| |
|
| Bad Mail Feature Updated in US | | Endis has turned on the Bad Mail feature in the US today in your Web Office. The feature was turned off in the US several months ago as it related to an issue with the amount of mail data we were having to store in the US. Our recent optimizations have no
More ...
| | Endis Insight Support |
|
| Auto Transactions Restored | | Some of our US clients reported yesterday that recurring payments were no longer being taken for registrants on their site. Although we only had two incidents reported, we do know in fact that issue was related to all US sites. This has now been fixed.
More ...
| |
|
| Financial Report Videos Now Available | | For those of you who have to wade through your organizations finances (yes, accountants and bookkeepers ... we are talking to you), we have created a series of videos that will minimize your work. These videos will walk you through the processes.
More ...
| |
|
| Service Maintenance Canceled | | This is a notification to inform you that the maintenance announced yesterday has been canceled by Endis' backbone provider. The maintenance may be rescheduled in the future, though we do not have a date set for it at this time.
More ...
| |
|
| Service Maintenance Announcement | | On July 25th into July 26th from Midnight to 6am one of Endis' MAN (Metro Area Network) backbone providers will be performing service impacting maintenance on one of our links. This maintenance may have several periods where connectivity may seem to be lo
More ...
| |
|
| Live Chat Availability | | Live Chat will not be available until Monday, July 21st. You can normally reach tech support via Live Chat either on Endisplanet.com in the top right corner of any page, or within your Web Office.
More ...
| | Endis Insight Support |
|
| Database I/O Update | | Endis US Sites were lagging between 6pm-6:30pm CST and 7pm-9:15pm CST on July 8th. Get the full report here.
More ...
| | Brett Payne |
|
| 2:15-2:26pm CST Brownout Update | | We apologize for the 11 minute brownout this afternoon. Our UK team has some additional fixes for the excessive data pulls that caused the hiccup, and they will be in place tomorrow.
More ...
| | Endis Insight Support |
|
| Release Notes - 29th May 2008 | | Announcing our latest round of updates to the ChurchInsight platform including store querying, advanced store search, new layout options and a re-vamp of the Site Settings area.
More ...
| |
|
| Fix Released for Overnight Cache Problem | | The fix we have released not only fixes what we believe caused the empty doc to be created but also ensures that we will never cache an empty doc. Therefore, all subsequent calls will attempt a reload and do so successfully.
More ...
| | Brett Payne |
|
| Release Notes - 2nd May 2008 | | Announcing our latest round of updates to the ChurchInsight platform including improved ways of allowing people to join and leave a group, new mailing tools and a range of Shop enhancements.
More ...
| |
|
| Mr. Bean to the front please! | | Some of you may have noticed that our recent updates to the shopping cart including having items "added to the trolley". Like you, when I saw that I immediately leaned back in my chair, looked at my office ceiling, and heard myself utter outloud, "Troll
More ...
| | Brett Payne |
|
| Release Notes - 3rd March 2008 | | The latest round of updates to the ChurchInsight platform including Shop Themes and Layouts, changes to the layout editor and a new Breadcrumb navigation component.
More ...
| |
|
| |
|
|
|
|
