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A bumper release bringing you several brand new features, as well as the usual round of fixes and performance enhancements. As always if you have any questions please don't hesitate to contact us.
Brand new schedule interface
We know that Insight's schedule-building functionality is indispensable for many of you and we've had a lot of requests for updates to this feature.
In this release we have aimed to streamline all of the existing functionality, so that you can build those schedules in a fraction of the time it currently takes. We have moved as much as possible towards a drag and drop interface, so that you can move people between events and tasks with a single click, you can re-arrange your tasks, and you can copy and move whole rows.
The new functionality is explained in more detail in our preview. A training video will follow shortly.
Administrator notification and job management
Now Insight tells YOU when a job needs doing! Up until now, with many of the tasks that you're carrying out using Insight, you've had to go to the system and check what needs to be done. Now, we have added a flexible system for alerting you to those jobs and managing their completion in the Web Office. This new system is entirely in your hands - you configure exactly what you want to be notified about!
You can set up notifications on any of the following:
- New group application (includes site registrations)
- Organization, user or family photo waiting to be approved
- Document submission
- Form submission
- A report of abuse on a forum, poll, or document comment
- Payment group registration, cancellation, suspension, expiry and payment failure
The notification can be:
- An email, sent to any admin you choose, who has the relevant permission to deal with the job.
- A 'job' created in the Web Office, which can be assigned to an admin, and contain notes and/or a due date.
Setting up notifications
Open up the 'Jobs' panel on the Group Summary page and click the 'Configure notifications for this group' link. This opens a panel where you can set relevant notifications for this group or payment group. Click the 'Create notification' link to add a new notification and, when you're done, hit 'OK' then 'Save'.
Jobs
A 'Job' is simply a record of a task that needs to be carried out. It can be assigned to the person who should be carrying out the task and it will automatically be closed when the action associated with the job is completed (for example, the group application is approved). A Job can have notes added to it so that you have a complete audit trail of actions associated with any outstanding tasks.
As well as configuring jobs to be automatically created as notifications, you can also manually create a job by clicking the 'Create a new job' link in the Jobs panel. This allows you to keep records of ad hoc tasks that need to be completed.
My Jobs
At the bottom of the group tree on the left hand side of the screen, you will see a link to 'My Jobs'. This takes you to a personalized page where you will see a list of all jobs that are either assigned to you, or which you have created or edited. You can choose to filter this list based on who it is currently assigned to, its associated type, and whether it is open or closed.
On this page, you can also opt to receive an email notification when a job is assigned to you.
Configuring the notification emails
Each of the notification emails can be configured to your liking, just like all the other system emails. Go to the 'Settings' tab, and under the 'Emails' heading, pick 'Notifications' and you will see the various notification emails listed.
Existing form notifications
On the 'Properties' tab of a document which contained form elements, you previously had the option to enter an email address which would receive a notification when a response was received to that form. These notifications are now configured under the new system at the group level.
For any existing form notification email addresses, we have created users in a mailing list group on your called 'FORM NOTIFICATION USERS'. We recommend that you re-configure your notifications to go to proper users, and then delete this group.
Watch a training video of the admin notification and job management functionality.
Media Player component
Embedding video on a page was previously an advanced operation, involving pasting source code into an article. Not any more! We have added a Layout component to take all the hard work out of embedding a video. You can also use this component to embed an audio player on the page.
Not only can you embed any of the audio/video media types supported by Insight, but you can also embed video recordings from the popular video sharing sites YouTube, Vimeo and blip.tv - just enter the URL of the video from the site, and we embed it for you!
The media component can be added to a layout in the usual way - just go to the 'Themes and Layouts' page under the 'Settings' tab, and open the module's configuration to get started. You can set whether your media file is on the Insight system ('local') or from one of the sites above ('remote').
A training video will follow shortly.
Copying of Payment Groups
As Insight's Payment Group functionality has grown in power and complexity, so has the scale of the effort required to set one up! We know that often you just want to re-use the same sort of payment group - for example, a recurring conference - so we've now made it very simple for you to copy the structure and settings of an existing payment group to create a whole new one!
Just go to the Summary tab in your payment group, open the 'Advanced Options' panel, and you will see a new Task - 'Copy the [pg groupname] Payment Group'.
Let us know what you think!
We'd love to hear your comments - good or bad - on our latest release, so leave a comment below and let us know what you think!
Other enhancements and bug fixes
- Thumbnail images can now be added to Media RSS feeds.
- In the Query Wizard, querying for store items, we have added a column for the tax percentage applicable for the default region. This gives you all the columns you need to export a catalog for Google Product search.
- Store item images now appear in the query results.
- The full URL of store items is included in the CSV export.
- We have sped up the process of adding a related item to a store item.
- We have added an iCal RSS feed to the 'My Family's Reminders' page so you can now keep up-to-date with all your families' rota duties.
- We've fixed a bug that was preventing the saving of fixed dates for payment schemes.
- There was an issue which prevented refunding of certain payments; this is now fixed.
- We have tidied up the display of addresses in the organization directory component.
- In certain circumstances the forums comment box had an odd appearance. This is now fixed.
- Enhanced styling on 'My Bookings' add resource page.
- Update to 'Cookies not enabled' page.
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Endis Insight Support, 5/13/2010
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Release Notes - 13th May 2010 | Big new features in the Insight platform - including an overhaul of schedules, customizable notifications for administrators, a media player component and copying of payment groups.
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| Endis Insight Support |
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Final Notice on IP Address Change | As you know, we have been notifying all clients that the IP address for your all sites must be adjusted. We simply wanted to let you know that our sites will be full dependent upon the new IP address as of 11:59PM December 23nd, 2009.
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Release Notes - 2nd/4th September 2009 | The latest round of updates to the Insight platform including: enhanced 'page title' and 'meta tag' configuration and the ability to save credit cards in the store checkout for future use.
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June 18th, 2009 System Update | Yesterday at approximately 2:00 pm CST all sites across the Insight network experienced slow delivery service. In some cases there was no service at all. The problem was centered around a malfunction in a firewall that is provided to us but not administra
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Release Notes - 20th April 2009 | The latest round of updates to the Insight platform including:improvements to the payment group registration interface, search a specific group and order articles by most viewed options.
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January 6, 2009 Patch Release | As part of our continued commitment to improving your experience of the Insight platform our patch release of 6th January 2009 included performance improvements for both forums and media lists, plus some preliminary work to enable us to support multiple w
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Bad Mail Feature Updated in US | Endis has turned on the Bad Mail feature in the US today in your Web Office. The feature was turned off in the US several months ago as it related to an issue with the amount of mail data we were having to store in the US. Our recent optimizations have no
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| Endis Insight Support |
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Auto Transactions Restored | Some of our US clients reported yesterday that recurring payments were no longer being taken for registrants on their site. Although we only had two incidents reported, we do know in fact that issue was related to all US sites. This has now been fixed.
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Financial Report Videos Now Available | For those of you who have to wade through your organizations finances (yes, accountants and bookkeepers ... we are talking to you), we have created a series of videos that will minimize your work. These videos will walk you through the processes.
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Service Maintenance Canceled | This is a notification to inform you that the maintenance announced yesterday has been canceled by Endis' backbone provider. The maintenance may be rescheduled in the future, though we do not have a date set for it at this time.
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Service Maintenance Announcement | On July 25th into July 26th from Midnight to 6am one of Endis' MAN (Metro Area Network) backbone providers will be performing service impacting maintenance on one of our links. This maintenance may have several periods where connectivity may seem to be lo
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Live Chat Availability | Live Chat will not be available until Monday, July 21st. You can normally reach tech support via Live Chat either on Endisplanet.com in the top right corner of any page, or within your Web Office.
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| Endis Insight Support |
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Database I/O Update | Endis US Sites were lagging between 6pm-6:30pm CST and 7pm-9:15pm CST on July 8th. Get the full report here.
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| Brett Payne |
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2:15-2:26pm CST Brownout Update | We apologize for the 11 minute brownout this afternoon. Our UK team has some additional fixes for the excessive data pulls that caused the hiccup, and they will be in place tomorrow.
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| Endis Insight Support |
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Release Notes - 29th May 2008 | Announcing our latest round of updates to the ChurchInsight platform including store querying, advanced store search, new layout options and a re-vamp of the Site Settings area.
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Fix Released for Overnight Cache Problem | The fix we have released not only fixes what we believe caused the empty doc to be created but also ensures that we will never cache an empty doc. Therefore, all subsequent calls will attempt a reload and do so successfully.
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| Brett Payne |
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Release Notes - 2nd May 2008 | Announcing our latest round of updates to the ChurchInsight platform including improved ways of allowing people to join and leave a group, new mailing tools and a range of Shop enhancements.
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Mr. Bean to the front please! | Some of you may have noticed that our recent updates to the shopping cart including having items "added to the trolley". Like you, when I saw that I immediately leaned back in my chair, looked at my office ceiling, and heard myself utter outloud, "Troll
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| Brett Payne |
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Release Notes - 3rd March 2008 | The latest round of updates to the ChurchInsight platform including Shop Themes and Layouts, changes to the layout editor and a new Breadcrumb navigation component.
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